Privacy Policy
At VIXOPAY, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
1. Information We Collect
We collect personal information you provide when creating an account, such as your name, email, phone number, and payment details. We may also collect technical data like IP address, device type, and usage patterns for security and performance monitoring.
2. How We Use Your Information
We use your information to provide and improve our services, process transactions, enhance security, send important updates, and comply with legal obligations. We do not sell your personal information to third parties.
3. Sharing of Information
We may share your information with trusted third-party partners such as payment processors, banks, and service providers. These parties are required to keep your information secure and use it only for the purposes we authorize.
4. Data Security
We implement industry-standard security measures including encryption, firewalls, and monitoring systems to protect your information. While we strive for maximum protection, no method of transmission is 100% secure.
5. Your Rights
You have the right to access, update, or delete your personal information. You may also opt out of receiving marketing communications. To exercise these rights, please contact us directly.
6. Cookies & Tracking
VIXOPAY uses cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can manage your cookie preferences through your browser settings.
7. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
8. Children’s Privacy
VIXOPAY services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date. Continued use of VIXOPAY after changes means you accept the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@vixopay.com or call +234 806 509 6213.